The participant from Italy were capable to Engage in and make deposits whilst in France in the beginning but had encountered difficulties the moment in Italy. When he tried to withdraw €1,600 from his account, it had been blocked due to Perform from a limited site. Irrespective of acquiring confirmed the account in France, the casino hadn't clarified why subsequent deposits had been permitted from Italy.
The player from Greece is dissatisfied Using the casino’s RTP (Return to Player). We rejected the complaint because the participant didn't respond to our messages and concerns.
We discovered some questionable rules or clauses through our evaluation, nonetheless, we look at the Terms and Conditions of Leon Casino to become mostly good.
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Hello there, I'm really upset regarding the company of this enterprise. I have submitted verification documents numerous team and it appears like a bot often responds to me. They give me no responses Once i retain inquiring.
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The player from copyright were frustrated While using the casino's requirement for PDF bank statements as an alternative to screenshots for just a withdrawal following an important earn, which had induced a hold off in withdrawal. Following several interactions Using the casino's consumer guidance, the participant had been asked to supply an unedited evidence of deposit.
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The player from Greece is extremely dissatisfied having a promotional provide. We turned down the grievance as the participant did not respond to our messages and thoughts.
The participant's refund is delayed for almost per month. The grievance was shut as solved because the player received his refund.
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A casino using a very talked-about approach to paying out out significant winnings. If you gain and the amount is smaller, they'll shell out you out immediately. But if you earn in excess of one thousand euros, they can inquire you for any documents to hold off the payout. That is what I dislike most about casinos
The player from Greece experienced requested an account closure at Twin Casino due to considerations about gambling dependancy. The casino experienced shut the account only to permit it being reopened afterwards with the exact e-mail, bringing about a lack of 336 euros. The player was requesting a refund of the volume. We contacted the casino, requesting clarification on how a self-excluded casino influencers player could create a new account Along with the same information and facts.
As for identification validation, there was no problem, it absolutely was fast and dealt with the extremely working day I registered with the casino.